Certificate II in Workplace Skills BSB20120
QUALIFICATION DESCRIPTION
NOTE: Enrolments in this course can be taken ALL YEAR ROUND.
This qualification reflects the role of individuals in a variety of entry-level Business Services job roles.
This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
Course Details
- Status
- Course open
- Time
- on application
- Price
- POA
- Tutor
- Larnie Perrin
- Code
- 23006X
- Venue
- WEA Wollongong
- 50-56 Auburn Street, Wollongong, NSW 2500
PACKAGING RULES
Total number of units = 10
5 core units plus 5 elective units of which:
• 1 elective unit must be selected from Group A
• 1 elective unit must be selected from Group B
• for the remaining 3 elective units:
o up to 3 units may be selected from Groups A, B and C
o if not listed, up to 2 units may be selected from a Certificate I, Certificate II or Certificate III from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
CORE UNITS
BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others
ELECTIVE UNITS
Group A Self-Management – must select 1 from this group
BSBCRT201 Develop and apply thinking and problem solving skills
BSBPEF201 Support personal wellbeing in the workplace
Group B Technology – must select 1 from this group
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
Group C Working with Others
BSBOPS203 Deliver a service to customers
SIRXCEG002 Assist with customer difficulties
SIRXPDK001 Advise on products and services
HOW TO ENROL
Please contact 02 4226 1622 to arrange an interview with our Student Support Officer to ensure the course is right for you, discuss and choose your elective units and receive a final quote before enrolling.
Please note date range is indicative of program start for this term not complete program
This qualification is eligible for funding under Smart and Skilled. For more information on Smart and Skilled visit https://smartandskilled.nsw.gov.au
WEA Illawarra can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI). If you have not yet obtained a USI you can apply for it directly at https://www.usi.gov.au/students/create-usi
NOTE: Certificates will not be issued until satisfactory completion of all assessment requirements and all payments for the course have been received.
Campus Information
- Parking
There is plenty of parking onsite but please DO NOT TURN RIGHT into the carpark. You could endanger yourself, any passengers and any others on the road.
The centre should be approached from the South, either at the south end of Auburn Street, or by turning into Auburn Street from Swan or West Streets.
- Food and Drink
There is a Zip Tap available for those who wish to BYO cup plus tea/coffee/milk supplies.
Please BYO refreshments for your use only.
- Confirmation of Course and Purchase of Materials
At times WEA must cancel classes due to lack of enrolments. To avoid undue costs please do not purchase any materials until your course has been confirmed as going ahead.
Please call the WEA office on phone: (02) 4226 1622 three days prior to the commencement of the class to confirm that it will be going ahead.
- No Smoking
Please note that WEA is a smoke-free business and smoking is not allowed in the building in the carparks or in any outside area on WEA property.
- COVID and your Safety
If you are feeling unwell or displaying covid or cold and flu symptoms, please stay at home and notify our office that you will not be attending classes.
Our staff may ask you to leave if you appear to be unwell so that we protect our students and staff. We will operate according to Public Health Orders as required.